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Delivery on all orders is a EGP 50 flat rate. We endeavour that orders placed before 4pm Sunday to Thursday (excluding public holidays) will be sent with in three to five business days service for items that are in stock.
Delivery is not available on public holidays. You can track the status of your order via our 12-Hour Call Center on 19857. If the package has arrived damaged you should sign the receipt to say the item has been damaged and refuse the delivery – in which case the item is returned to us and we will contact you to arrange a replacement or refund. Unopened items can be exchanged within 14 days from date of purchase.
Our Online Shop has Payment Option with National Bank Of Egypt Online Gateway (Bank Al Ahly), the NBE Payment gateway serve customer to pay by card,convenient and more secure. NBE (Bank Al Ahly) credit card holders can enjoy shopping with instalments up to 6-months interest free. Cash on Delivery Payment Methods Available
Any product under an Apple Authorised Quality Program or Repair Extension Program can be repaired completely free of charge.
For more information about current programs, please visit the Apple Exchange and Repair Extension Programs page.View Apple Exchange and Repair Extension Programs Check Your Apple Warranty and Support Coverage Online